Unlock global tradeshow insights with unique data on over 16,000 events.
Unlock global tradeshow insights with unique data on over 16,000 events.
Last Updated: May 26, 2025
Welcome to getdigby. These Terms & Conditions (the “Terms”) govern your access to and use of the GetDigby data platform and services (collectively, the “Service”), operated by JDCGL Ltd (“getdigby,” “we,” “us,” or “our”). By using or accessing the Service in any way, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service. These Terms apply to all users of the Service. Additional terms may apply to specific products, services, or programs, and will be presented when you sign up for or use those offerings. We also strongly advise you to review our Privacy Policy (which explains how we collect, use, and protect personal data) as it is incorporated by reference into these Terms. The headings and sections of these Terms are provided for clarity and convenience and do not limit the scope of any section.
For the purposes of these Terms, the following definitions apply:
“getdigby” or “Service” – The online platform, database, website, API, and related services operated by JDCGL Ltd that provide structured data on over 16,000 global tradeshows, including all content, features, and functionality offered through it.
“JDCGL Ltd” – JDCGL Ltd is the company operating getdigby. “getdigby,” “we,” “us,” and “our” refer to JDCGL Ltd and its affiliates and licensors.
“User” or “you” – Any individual or entity accessing or using the Service. This includes all account types (Trial Users, Standard Subscribers, Enterprise Subscribers, and any authorized users under an enterprise account).
“Trial User” – A user who has registered for a Trial Account, meaning a temporary, free access to the Service for evaluation purposes. Trial Users have limited rights to use the Service as described in these Terms and any trial offer communication.
“Standard Subscriber” – A user or single organization that has purchased a Standard Subscription (regular paid plan) for the Service. Standard Subscribers typically pay subscription fees (e.g. monthly or annually) for access to the Service’s core features and data under these Terms.
“Enterprise Subscriber” – A company or organization that has entered into an Enterprise Subscription or custom agreement with GetDigby for extended or high-volume access to the Service. Enterprise Subscribers may have multiple authorized users and custom usage terms (often defined in a separate Order Form or contract), but unless explicitly overridden by a separate written agreement, these Terms apply to them as well.
“Subscription” – A paid plan for accessing the Service (such as a Standard or Enterprise plan). Subscriptions may be recurring (periodic fees) and governed by the subscription terms, including renewal and cancellation policies, set out in Section 3 of these Terms.
“Data” – The structured data, datasets, and information made available via GetDigby about tradeshows (including event names, dates, locations, descriptions, and related details). This also includes any API data responses or downloadable content provided to Users. All such Data is considered part of the Service’s Content and is subject to the usage rights and restrictions herein.
“Content” – All materials and content available through the Service, including the Data, text, graphics, user interfaces, visual interfaces, photos, logos, trademarks, software, and documentation. This includes both content that we provide and any content that Users are permitted to upload or input (if applicable).
“API” – Application Programming Interface provided by GetDigby that allows programmatic access to the Data and Service functionality. API access is governed by these Terms and any additional API usage guidelines we may provide.
“Personal Data” – Any information relating to an identified or identifiable natural person. This may include information you provide to us about yourself or others when using the Service (such as account registration details) as well as personal information that may be included in the Data (for example, names or contact details of tradeshow organizers or exhibitors, if provided). Personal Data is subject to the privacy and data protection terms in Section 8 below and our Privacy Policy.
To use certain features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information about yourself and/or your organization. You must keep your account credentials (such as login ID and password or API keys) confidential and not share them with any unauthorized person. You are responsible for all activities that occur under your account. If you suspect any unauthorized use of your account or a breach of security, you must promptly notify GetDigby. We may require you to change your password or we may suspend your account if we believe it is compromised.
Each account is meant for a single user or a single organization’s internal use. You may not transfer your account to anyone else or allow others outside your organization to use your login without our prior written permission. For Standard Subscriptions, access is limited to the individual or entity that purchased the subscription (and its authorized personnel). For Enterprise Subscriptions, access is limited to the employees or authorized users of that enterprise as agreed. If your Subscription type has a user limit, you must not exceed that authorized number of users – additional users will require additional licenses or an upgrade to an enterprise plan.
You represent that you are at least 18 years old (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are registering on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms. You may only use the Service for lawful purposes and in compliance with these Terms and all applicable laws and regulations. Use of the Service is void where prohibited.
When using GetDigby, you agree to use the Service only for its intended purpose and refrain from any improper or abusive use. You must not: (a) use the Service in violation of any applicable laws or regulations; (b) attempt to gain unauthorized access to any part of the Service or its related systems or networks; or (c) interfere with or disrupt the integrity or performance of the Service (for example, by introducing malware or using any device, software, or routine that could harm the Service or other users). We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Section or any other provision of these Terms, which may include suspension or termination of accounts and legal proceedings.
GetDigby is continually evolving. We reserve the right to update, modify, or discontinue the Service (or any part of its content or features) at any time. We may make changes to the Data, the platform’s functionality, or these Terms as our business and technology needs evolve. We will endeavor to notify users of major changes (for example, by posting an update on our website or via email), and the “Last Updated” date at the top of this page will reflect the latest revisions. Continued use of the Service after updates to the Terms means you accept those changes. While we strive to maintain high availability, we do not guarantee that the Service (or any content on it) will always be available or uninterrupted. We may suspend or restrict the Service (in whole or in part) for technical maintenance, security reasons, legal compliance, or business needs.
Your use of the Service is also subject to our Privacy Policy (which covers how we handle your Personal Data) and any Additional Terms that may apply for specific services or promotions (such as an API usage policy or an enterprise license agreement). If there is a conflict between these Terms and any additional terms specific to a product or program, the specific terms will govern for that product/program to the extent of the conflict, unless those additional terms explicitly defer to these Terms.
Note: If you are an Enterprise Subscriber who has a separately negotiated agreement with GetDigby (such as a signed Master Services Agreement or an Order Form), that agreement may supersede portions of these Terms. In such cases, the provisions of that signed contract will prevail over these Terms where they conflict, but any matters not expressly addressed in the contract will remain governed by these Terms.
We reserve the right to suspend or terminate your account (or your access to the Service), at our discretion, if we determine that you have violated these Terms or if your use of the Service creates risk or legal exposure for us. We will make reasonable efforts to notify you of such termination or suspension, either prior to or contemporaneously with the action (for example, via the email associated with your account), but we may terminate without notice if we deem it necessary. If we terminate your account for cause (due to your breach of these Terms), you will not be entitled to any refund of any prepaid fees. Upon termination of your account, your right to access and use the Service will cease immediately, and you must destroy any copies of Data or other Content in your possession that were obtained through the Service (subject to any continued rights you may have under an existing license, and except for backup copies kept for legal compliance or archival purposes). Certain provisions in these Terms will survive termination, including those relating to intellectual property, data use restrictions, warranty disclaimers, limitation of liability, indemnity, and governing law.
GetDigby offers its Service through different subscription plans and account types. The following terms apply to subscriptions, billing, renewals, and cancellations:
If you register as a Trial User, GetDigby may grant you a free trial period to evaluate the Service. The duration of any trial (e.g., 7 days, 14 days, or as otherwise offered) will be specified on our website or in an email confirmation when you sign up. Trial access is provided at our discretion and may include limited features or Data. The trial is intended for evaluation purposes only; during the trial you may use the Service only to assess whether it meets your needs, and not for any commercial deployment or redistribution of Data. We reserve the right to modify, limit, or cancel trial accounts at any time. In order to maintain service quality for all users, we may temporarily suspend or throttle trial access if needed. A Trial User is only permitted one trial period – attempts to register for multiple trials (e.g., with different emails) are not allowed and may result in termination of all related accounts.
Unless otherwise stated, trial accounts will automatically expire at the end of the trial period. Your access to the Service and any data you have stored or obtained during the trial may be disabled at that time. We strongly suggest that if you wish to retain any results from your trial usage, you upgrade to a paid Subscription before the trial ends. In some cases, we may offer the option to seamlessly convert your trial into a paid Subscription. If we explicitly inform you that your trial will convert to a paid plan and you have provided billing information, you will be charged for the Subscription at the end of the trial unless you cancel beforehand. We will notify you of any such impending charge in advance. If you do not wish to continue after the trial, you must cancel before the trial period ends to avoid any charges. If you cancel or if the trial expires without conversion, we may delete or restrict access to any data, content, or customizations you added during the trial period after a reasonable retention period.
By signing up for a Standard Subscription or Enterprise Subscription, you agree to pay the applicable subscription fees and any taxes or charges incurred in connection with your account. Subscription fees and billing cycles (e.g., monthly or annual payments) will be presented to you during the order process or in a separate agreement. Unless otherwise agreed in writing, all fees are payable in advance and are non-refundable. Except as expressly provided in these Terms or required by law, we do not offer refunds or credits for any unused subscription period. For example, if you cancel in the middle of a billing cycle, your cancellation will take effect at the next cycle and you will not receive a pro-rated refund for the remaining period – however, you will retain access to the Service until the end of the period you paid for.
Auto-Renewal: All Subscriptions will automatically renew at the end of each subscription term (e.g., on the monthly or yearly anniversary of your signup) for another term of the same length, unless you cancel the Subscription in accordance with the cancellation procedure below. By providing a payment method (such as a credit card) for the Subscription, you authorize GetDigby to charge the then-applicable renewal subscription fees to that payment method at the time of renewal. We will use commercially reasonable efforts to notify you of upcoming renewals and any fee changes. If the subscription price will increase upon renewal, we will notify you in advance (for instance, by email or a notice in your account) and give you the opportunity to cancel before the new rate takes effect. If you do not cancel, the new subscription rate will apply from the renewal onwards.
Payment Issues: It is your responsibility to ensure that your payment information is up-to-date and that you pay the subscription fees on time. If we are unable to process payment for your Subscription (e.g., due to an expired credit card or insufficient funds), we will attempt to notify you. We may suspend or limit your account if payment is not timely received. You agree to pay any reasonable costs and fees we incur in collecting overdue amounts, including legal fees and late payment interest as allowed by law.
You may cancel your Subscription at any time by providing notice through the account settings on the GetDigby platform or by contacting our customer support. Cancellations will take effect at the end of your current billing period. This means that after you cancel, you will continue to have access to the Service (on your current plan) until the end of the period you have paid for, after which the Subscription will not renew and access will downgrade or terminate. We do not provide refunds or credits for partial months or unused time in your subscription term, except where required by law or explicitly stated otherwise. If you have paid for an annual plan and you cancel part-way through, you will still have service until the end of that annual term, but no partial refund will be given for the remaining months.
To avoid being charged for the next renewal period, you must cancel before your subscription’s renewal date. Once cancellation is processed, we may confirm to you via email and your account will show the end date through which you have access. After cancellation and the lapse of your paid term, we may downgrade your account to a free/basic status (if available) or close it, and you will not have access to subscriber-only features or Data. We recommend exporting any Data or results you may need before your subscription expires; however, note that all Data usage after cancellation remains subject to the restrictions in these Terms.
If you are an Enterprise Subscriber with a separate agreement or Order Form with GetDigby, your subscription structure, billing terms, renewal and termination rights may be specified in that agreement. In general, Enterprise subscriptions are for a fixed term (e.g., 1 year or multi-year) as stated in your Order, and may renew as per that contract. Cancellation or non-renewal procedures for enterprise agreements will be governed by the terms of the signed contract (for example, an enterprise contract may require a 30-day written notice prior to the end of the term for non-renewal). If not otherwise specified, Enterprise Subscribers should provide written notice of intent not to renew at least 30 days before the end of the current term. If an Enterprise Subscriber materially breaches these Terms or any applicable contract (such as by violating usage restrictions or failing to pay fees), we reserve the right to suspend or terminate the enterprise account after giving notice and an opportunity to cure the breach (if required by contract).
GetDigby reserves the right to change our subscription plans or adjust pricing for the Service or any components thereof in any manner and at any time. Any fee changes or plan changes will take effect following notice to you, which may be provided via email or posted on our website. If you do not agree to the new fees or structure, you may cancel your Subscription before the changes take effect. Your continued use of the Service after the effective date of the change constitutes your acceptance of the new fees or plans.
If your subscription includes access to GetDigby’s API or if you have been provided API credentials (such as an API key or token) to retrieve Data programmatically, the following additional terms apply:
API License & Purpose: Subject to your compliance with these Terms (and any API documentation or usage guidelines we provide), GetDigby grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access the Service’s Data via the API. This license is solely for the purpose of enabling your authorized applications to retrieve and use Data in accordance with your Subscription and these Terms. All use of the API and Data remains subject to the permitted use and restrictions defined in Section 5. We may set and enforce limits on your API usage (e.g., number of calls per day or rate limits) and you agree not to exceed those limits without our permission.
API Credentials: You must obtain unique authentication credentials (such as an API key) from GetDigby to use the API. You are responsible for maintaining the confidentiality and security of your API credentials and for all API activities that occur using your credentials. You must not share your API key with any third party or use it for any other party’s benefit. If you believe your API credentials have been compromised, you must regenerate them (if possible) or notify us immediately. We reserve the right to disable or revoke API credentials that we believe have been used in violation of these Terms or compromised.
Permitted API Uses: You may use the API to build internal tools or applications that consume GetDigby Data for your own internal business purposes. If you are a Standard Subscriber, API usage is typically limited to internal use within your organization. If you are an Enterprise Subscriber, you may have additional rights as agreed (for example, integrating GetDigby Data into your internal systems across multiple teams). Any use of the API to display GetDigby Data in a public-facing application or service, or to provide the Data to third parties, must be expressly authorized in a separate agreement with us. Absent such agreement, you must not make API-derived data or services publicly available.
Prohibited API Uses: You must not use the API in any manner that: (a) attempts to bypass or circumvent any access controls or limitations set by GetDigby (for example, trying to avoid API call limits or using multiple keys to aggregate higher rate limits); (b) scrapes, harvests, or extracts Data outside the documented API endpoints and allowed queries (for instance, you may not use web scraping or automated crawlers on our website to obtain Data – your automated access is limited to the official API); (c) violates any law or regulation, including data protection laws (e.g., using personal data obtained via API for unsolicited marketing without proper consent, which would violate privacy laws); or (d) overly burdens or degrades our Service (for example, by making excessive calls that throttle system performance, initiating denial-of-service attacks, or introducing harmful code). We may monitor API usage and traffic, and we reserve the right to throttle, suspend, or terminate your API access if we suspect abuse or violation of these Terms.
API Data Use: Data obtained via the API is subject to the same Data Usage Rights and Restrictions outlined in Section 5. In particular, you may not resell or redistribute Data obtained from the API, except as permitted by Section 5 (e.g., inclusion of limited extracts in internal reports) or as otherwise explicitly agreed by GetDigby in writing. You must also comply with any attribution requirements if specified in our API documentation (for example, if we require that any public display of Data attributes the source to GetDigby, you must do so). You may cache Data retrieved via the API for performance purposes, but any cached Data remains subject to these Terms and must be refreshed or deleted if we so request (for instance, if a data subject exercises their right to be forgotten, we may instruct you to delete certain personal data).
No Implied Rights: Except for the limited license to use the API granted above, no other rights or licenses (express or implied) are granted. We retain all right, title, and interest in and to the API, the Data, and the Service. We may discontinue your API access if we discontinue the API service or for any reason, though we will endeavor to give advance notice for any planned deprecation of the API.
API Support: We may provide documentation, example code, or technical support for the API through our developer portal or support channels. However, the API is provided on an “as-is” basis without any warranty that it will meet your requirements or be error-free (see Section 9 on Warranty Disclaimer). You are solely responsible for building and maintaining your integration. We encourage you to keep your API client up-to-date with any changes we announce. If you have questions about permitted uses of the API or require additional permissions, please contact us.
GetDigby provides valuable structured data on tradeshows, and it’s important to clarify how you are allowed to use this Data. All Data available through the Service is licensed to you for use under these Terms – it is not sold to you outright. Your rights to use the Data are limited to what is expressly permitted by these Terms, and GetDigby (or its data licensors) retain all ownership and intellectual property rights in the Data.
Subject to your compliance with these Terms and your timely payment of any applicable fees, you are granted a limited, non-exclusive, non-transferable license to use the Data for your own internal business purposes or personal use (if you are an individual using the Service personally). This means you and your authorized team members may access, analyze, and use the Data within your organization for activities such as market research, event planning, analytics, decision-making, or other internal purposes.
If you are a consultant, agency, or other service provider using the Service on behalf of clients, you may use the Data to provide advice or analysis to your clients provided that: (a) you are the one with the Subscription (clients should not be given direct access unless they also have their own Subscription or an enterprise arrangement with us); and (b) any extracts of Data included in reports or presentations to clients are limited in scope and only for the client’s internal use. In other words, you may include limited subsets of GetDigby Data in your deliverables to clients (for example, including a list of relevant upcoming tradeshows in a report for that client), but you may not provide or resell our entire database or large portions of it to any client. The client must not further redistribute that information externally.
Academic or research usage: If you are using GetDigby Data for legitimate non-commercial research or educational purposes, and you have an appropriate Subscription or permission from us, you may utilize limited extracts of the Data in research papers, studies, or presentations, provided that you give appropriate attribution to GetDigby as the source of the data and do not publish personally identifiable information from the Data without consent. (If you are an academic institution requiring a special license for data use, please contact us.)
Except as expressly allowed above, you must not do any of the following with the Data or any other Content from the Service:
No Resale or Unauthorized Distribution: You may not sell, resell, license, sublicense, rent, lease, or redistribute the Data or access to the Data to any third party. This means you cannot republish our dataset on another website, marketplace, or service; you cannot bulk-export our data and provide it to someone without our permission; and you cannot use the Data to create your own competing database or data product for external use. Essentially, the Data is for your direct use and not for you to monetize or give away as a product or service to others.
No Public Posting of Raw Data: You should not post large portions of GetDigby Data on public forums, social media, or other public channels. For example, posting a comprehensive list of thousands of trade shows obtained from our Service onto a public blog or GitHub repository would be a breach of this restriction. (Sharing limited insights or analysis derived from the Data is allowed, especially if it’s transformative and doesn’t reveal the raw Data en masse.)
No Derivative Databases: You may not create a database or dataset that is derived primarily from the Data and offer it externally, even if you have modified or combined it with other data, without our explicit permission. (Combining GetDigby data with your proprietary data for your internal analysis is fine; the restriction is on offering a derivative competing service or dataset that is essentially our Data repackaged.)
Internal Use Only: All use of the Data should be confined to you or your organization’s internal purposes (or your client’s internal use, as allowed above). Except for the specific scenarios permitted, you must not make the Data available to the general public or any unauthorized users.
No Removal of Notices: You must not remove, obscure, or alter any copyright, trademark, or other proprietary notices that may be affixed to or contained within the Data or any reports/downloads from the Service. If certain Data deliveries include a GetDigby logo, watermark, or attribution, you should leave those intact. If you generate any report or document that contains significant portions of the Data, we kindly request that you include an acknowledgment that the data source is GetDigby (unless an Enterprise agreement with us waives this requirement).
No Reverse Engineering: You may not reverse engineer, decompile, or disassemble the Service’s software, databases, or data formats, except to the extent this restriction is prohibited by law. Likewise, you should not attempt to derive our underlying database or data schema except through the provided interfaces (UI or API).
No Data Manipulation or Misrepresentation: You must not misrepresent the Data or present it out of context in a way that is misleading. For instance, you should not alter dates or facts from the Data when presenting them such that they say something the original data did not. If you combine GetDigby Data with other sources, do not attribute to GetDigby information that we did not provide. Also, if you are sharing any analysis or ranking that uses our Data, you should clarify the source and that it is your interpretation; we do not endorse third-party analyses of our Data unless officially provided by us.
Automated Extraction Limits: Apart from using our official API under Section 4, you are not allowed to employ web scraping, crawlers, bots, or other automated means to systematically retrieve Data from our website without our express written consent. This includes using scripts to download large amounts of content or circumventing API call limits by using multiple accounts or other techniques. Any such scraping activity may result in immediate termination of access and further action.
Competitor Use: If you are a competitor of GetDigby (for example, operating a trade show data service or similar data platform), you may not access the Service for the purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes, without our consent. We also prohibit the use of our Data to directly compete with us or displace the market for our Service.
Unlawful Purposes: You may not use the Data in a manner that violates applicable laws, regulations, or third-party rights. This includes, for example, using Data containing personal information to send unsolicited marketing communications in violation of spam laws, or using Data in connection with any form of unlawful discrimination, or to support fraudulent activities. If the Data includes personal contacts (such as an event organizer’s email), you must comply with privacy and data protection laws (see Section 8) when using that information – e.g., if reaching out, you may need to provide an opportunity to opt-out or ensure you have a lawful basis for contact.
Any use of the Data outside the scope of these Terms may require a separate license and additional fees. If you are unsure whether a particular use of the Data is permitted, please contact us to discuss your needs. We take unauthorized use of our Data seriously and may suspend or terminate access, and pursue legal remedies, for violations of these data use restrictions.
All rights, title, and interest in and to the Service and all Content (including Data) provided through the Service are and will remain the exclusive property of JDCGL Ltd (GetDigby) and/or its third-party data providers or licensors. The Service and Content are protected by copyright, database rights, trade secret, trademark, and other intellectual property laws. Apart from the limited usage licenses explicitly granted to you under these Terms, GetDigby and its licensors retain all rights in the Content. You acknowledge that the structure, organization, and underlying databases of the Service are proprietary to us, and that you gain no ownership of the data or information itself by virtue of your subscription. Even if we provide data downloads or API results that you store, the intellectual property in that data remains ours (or our licensors’); you have a license to use it as described, but you do not own it outright.
All trademarks, logos, and service marks used on the Service (including “GetDigby” and associated logos) are trademarks or registered trademarks of JDCGL Ltd or its partners. You are not granted any right or license to use any of these trademarks without our express permission. You agree not to remove, obscure, or alter any branding or logos that appear in the Service.
Currently, GetDigby’s Service is primarily a data delivery platform and does not typically involve user-generated content (e.g., we do not host user forums or allow users to post content publicly on our site aside from perhaps profile information or inquiries). In the event you do submit or upload any content to the Service (for example, if we enable features for users to suggest corrections to Data, contribute additional event information, or upload comments), you retain any ownership rights you have in that content. However, you would be granting GetDigby a license to use, copy, modify, and display that content as needed to provide the Service and for our business purposes. Specifically, by submitting any content or feedback, you grant GetDigby a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, distribute, adapt, and publish such content or feedback, for example to improve our Data or Service. Do not submit any content that is confidential or proprietary to you unless you intend for us to use it under this license. We are not obligated to use any user-submitted content, and we may remove it from the Service at our discretion.
We welcome feedback, suggestions, or ideas on how to improve GetDigby (“Feedback”). If you choose to provide Feedback, you agree that we are free to use it without any restriction or compensation to you, and you irrevocably assign to us all right, title, and interest in and to that Feedback. This helps us incorporate improvements without running into IP issues.
The Service may include references or links to third-party websites, services, or data (for example, a link to a trade show’s official website, or integration with third-party services). We do not claim ownership of any third-party content that the Service links to or incorporates (such content is owned by the respective third parties). Your use of third-party content may be subject to that third party’s terms and conditions. GetDigby is not responsible for third-party websites or services; such links are provided for convenience only and we disclaim all liability for your use of third-party resources.
Protecting personal data and privacy is important to GetDigby. We comply with applicable data protection laws, including the UK Data Protection Act and the EU General Data Protection Regulation (GDPR), with respect to any Personal Data we process. This section outlines how privacy and data protection apply in the context of the Service, but is not exhaustive – please refer to our detailed Privacy Policy for more information on how we handle personal data.
Any Personal Data that you provide to us (such as your name, contact information, and billing details when creating an account) will be collected and used in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organizational measures to safeguard personal data within our control. We will not sell your personal information to third parties, and we will only share it as described in our Privacy Policy (for example, with service providers processing data on our behalf, or if required by law). By using the Service, you acknowledge that personal data will be processed as described in our Privacy Policy and, where required by law, you consent to such processing. If you are located in a jurisdiction that requires consent for data transfer (such as the European Economic Area for transfers to non-EEA countries), using the Service or submitting information constitutes your consent to those transfers as well.
We do not knowingly collect personal data from children. The Service is intended for users who are adults or under supervision of adults for business purposes. If you become aware that a minor has provided us with personal information, please contact us so we can remove it.
Because GetDigby is a data platform that may include Personal Data about third parties (for example, contacts related to tradeshows), it is crucial that you also adhere to privacy laws in how you use that data. When we provide you with Personal Data as part of our Data (e.g., a contact name or email for an event organizer), we do so with the expectation that you have a lawful basis to use it. You agree to comply with all applicable data protection and privacy laws (including GDPR, UK GDPR, CCPA if relevant, and other laws) with respect to your processing of Personal Data obtained through GetDigby. This includes, but is not limited to:
Lawful Basis and Fair Use: If you use Personal Data from our Service (such as reaching out to an event organizer via email), you must ensure you have a lawful basis to do so (for example, the person gave consent to be contacted, or you have a legitimate interest and have balanced this appropriately under GDPR). You should use such data only in ways the individual would reasonably expect in context of the data being public or provided (e.g., contacting an organizer about their event may be expected, but adding them to a mass marketing list without their consent may violate laws).
Compliance with Data Subject Rights: If you receive a request from an individual (data subject) to exercise their rights (such as access, correction, or deletion of their personal data) and that request pertains to data you obtained from GetDigby, you are responsible as the data controller for responding to that request in compliance with applicable law. (You can contact us if you need to verify or update the data in our system as part of fulfilling such a request.) Similarly, if we notify you that a certain piece of personal data in the Data has been deleted or restricted (for example, if an individual opted out or retracted consent), you agree to promptly delete or cease using that personal data in your systems as well.
Use Limitation: You must not use Personal Data from the Service to send unsolicited bulk communications (spam) to individuals, nor to profile individuals in a way that is unfair or harmful. If you conduct any direct marketing using data from our Service, you must comply with e-privacy regulations and spam laws (for instance, by ensuring people have a way to opt-out of further emails, and honoring any such opt-out requests).
Data Security: You will implement appropriate safeguards to protect any Personal Data obtained from GetDigby against unauthorized access or misuse. If you become aware of any personal data breach affecting data from our Service, you should notify us without undue delay so we can cooperate in any required notifications.
In many cases, especially if you are using the data for your own purposes, you act as an independent data controller for any Personal Data included in the Data. GetDigby is a data controller for the data it collects and provides, up until the point of providing it to you. If, however, our relationship is such that we are processing personal data on your behalf (for example, if you upload personal data into our system for us to process, or if under certain enterprise arrangements we host or manage personal data that you control), then a Data Processing Addendum (DPA) will be in place or available to cover GDPR Article 28 requirements. In absence of a separate DPA, GetDigby assures that it will: (a) process such data only on documented instructions from you, (b) ensure confidentiality by our personnel, (c) take appropriate security measures, and (d) assist you in fulfilling data subject rights and breach obligations as applicable. Please contact us if you believe a DPA is needed for your use of the Service.
GetDigby is based in the United Kingdom. If you access the Service from outside the UK, be aware that any data (including Personal Data) you provide will likely be transferred to and processed in the UK or other jurisdictions where our servers or sub-processors are located. We will ensure that appropriate transfer mechanisms (such as Standard Contractual Clauses) are in place if we transfer personal data from the UK/EU to other countries lacking an adequacy decision. By using the Service, to the extent permitted by law, you authorize us to transfer, store, and process your information in accordance with our Privacy Policy.
If you have any questions or concerns about privacy or data protection in relation to GetDigby, or if you need to contact us for GDPR-related requests, you can reach out to us at the contact information provided in our Privacy Policy (or the contact section of these Terms). We will do our best to address your inquiry promptly and in accordance with applicable laws.
GetDigby provides the Service and Data “as is” and “as available,” without any warranty of any kind to the fullest extent permitted by law. While we strive for accuracy and uptime, we do not guarantee that the Service or any Content (including the Data) will be error-free, accurate, complete, or always available. Use of the Service and Data is at your own risk.
To the maximum extent allowed by applicable law, GetDigby (and its affiliates, licensors, and suppliers) disclaim all warranties, whether express, implied or statutory, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and any warranties that may arise from course of dealing or usage of trade. We make no promise or guarantee that the Service will meet your requirements or expectations, that it will be uninterrupted, timely, secure, or free from viruses or other harmful components, or that the data provided will be current or reliable. For example, trade show details can change or may be reported incorrectly; while we attempt to update our Data regularly, we cannot warrant that every piece of information is up-to-date or accurate. You should independently verify critical information before relying on it.
Any material or Data obtained through the Service is obtained at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the download or use of any such material. GetDigby does not warrant or endorse any third-party content or websites that may be linked to or from our Service, nor any event organizers or other third parties referenced in our Data.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent that in a particular jurisdiction any disclaimer of warranties is not permitted, the scope and duration of such warranty will be the minimum required under that applicable law. If you are a consumer under UK or EU law, you may have statutory rights that cannot be excluded – these Terms are not intended to limit or override any such rights that cannot by law be limited.
To the fullest extent permitted by applicable law, in no event will GetDigby, JDCGL Ltd, or any of our affiliates, officers, directors, employees, agents, partners, or licensors (collectively, “GetDigby Parties”) be liable to you or any third party for any: (a) indirect, special, incidental, consequential, or exemplary damages, or (b) any loss of profits, loss of business, revenue or goodwill, business interruption, or loss of data, or (c) punitive damages or similar, arising out of or relating to your access to or use of (or inability to use) the Service or Data. This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, statutory or otherwise) and even if we have been advised of the possibility of such damages.
Additionally, in no event shall the cumulative liability of the GetDigby Parties exceed the greater of: £100 GBP or the total amount paid by you to GetDigby for the Service in the 12 months immediately prior to the event giving rise to the claim, whichever is higher. If you have paid nothing (for example, if you are a Trial User), our total liability to you for any and all claims will not exceed £100. This limitation is an aggregate limit for all claims of any kind.
The above limitations and exclusions of liability include, without limitation, damages for lost profits or revenues; loss of goodwill; procurement of substitute services or data; or any other intangible losses. You acknowledge that this limitation of liability is a fundamental part of the agreement between you and us, and that without it, the fees charged (or availability of free services) would be different.
Exceptions: Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded by law. In particular, we do not exclude or limit liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability which cannot be excluded under applicable law. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you in full. In such cases, the liability of the GetDigby Parties shall be limited to the greatest extent permitted by law.
If you are dissatisfied with any aspect of the Service or these Terms, your sole and exclusive remedy is to stop using the Service.
You agree to indemnify, defend, and hold harmless GetDigby, JDCGL Ltd, and its affiliates, and their respective officers, directors, employees, agents, and partners (the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) that arise out of or relate to: (a) your use of the Service or Data (including any use by a third-party using your account or credentials) in violation of these Terms, (b) your violation of these Terms or of any applicable law or regulation in connection with your use of the Service, or (c) your infringement or misappropriation of any intellectual property or other rights of anyone else. This means you will pay any amounts the Indemnified Parties are obligated to pay (including judgments, settlements, fines, or legal fees) because of claims or legal disputes arising from your conduct as a user of GetDigby.
For example, if you use Data from GetDigby in an unauthorized way that causes a third party to sue us (perhaps you republish data you weren’t allowed to, or use personal data in violation of privacy laws and someone brings a claim), then you would be responsible for the costs and damages we incur as a result. We will: (i) notify you of any such claim or demand (provided that our failure to promptly notify you does not relieve you of your indemnification obligations, except to the extent it prejudices your ability to defend the claim), (ii) allow you to assume control of the defense and settlement of the claim (as long as doing so does not prejudice our rights or require an admission of wrongdoing on our part, and provided you diligently defend; we may participate with counsel of our choice at our expense), and (iii) cooperate with any reasonable requests to assist in defense (at your expense). We reserve the right, at our option, to assume exclusive defense and control of any matter subject to indemnification once you have been given notice, in which case you agree to cooperate and provide all information and assistance reasonably requested by us.
This indemnity obligation will survive the termination of your relationship with GetDigby and the expiration or termination of these Terms.
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or your use of the Service, shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Jurisdiction: You and GetDigby agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter. You and GetDigby each waive any objection to the exercise of jurisdiction by the English courts on grounds of venue or that the forum is inconvenient. However, nothing in these Terms limits our right to seek injunctive or equitable relief in any competent jurisdiction to prevent any unauthorized use or abuse of the Service or violation of intellectual property rights.
If you are using the Service as a consumer (not in the course of a business) within the European Union, you may also be entitled to rely on certain mandatory provisions of your local consumer protection law. In such cases, nothing in this Governing Law section affects your rights under those provisions. But overall, to the extent permitted, the law of England and Wales will apply.
Entire Agreement: These Terms (along with any additional terms incorporated by reference, such as our Privacy Policy and any Order Form or enterprise agreement, if applicable) constitute the entire agreement between you and GetDigby regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.
Changes to Terms: As noted in Section 2.4, we may modify these Terms from time to time. If we make material changes, we will notify users as appropriate, and the revised Terms will supersede prior versions. It is your responsibility to review the Terms periodically.
No Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing to be effective. If we do waive a default by you, that waiver is specific to the circumstances, and it does not mean we waive any later default.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. The invalid provision will be deemed modified to the least degree necessary to remedy the invalidity while retaining as much of the intent of the parties as possible.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms to any third party without our prior written consent. Any attempt to do so without consent will be null and void. We may assign or transfer our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
Third-Party Rights: These Terms do not create any rights for any person who is not a party to them, except that our affiliates and licensors are intended third-party beneficiaries to the extent necessary to enforce rights in their respective Content or protect themselves from liability. Otherwise, no third party has any rights to enforce any term of this agreement under the Contracts (Rights of Third Parties) Act 1999.
Force Majeure: GetDigby will not be liable for any failure or delay in performance of its obligations (including inability to provide the Service or Data) to the extent caused by circumstances beyond its reasonable control, such as acts of God, flood, fire, pandemics, earthquakes, war, terrorism, civil unrest, labor shortages or disputes, utility failures, or interruptions of telecommunications or data networks.
Notices: We may provide you with notices, including those regarding changes to these Terms or to the Service, by email to the address associated with your account, through notifications within the Service, or by posting to our website. Notices sent by email will be deemed received on the next business day after they are sent. If you need to give notice to us, you must do so in writing via email to our official support or legal contact (as listed on our website), or via postal mail to our registered office address (available on our website or public company register). Notices to us will be effective upon receipt by us.
Contact Information: If you have any questions about these Terms or about the Service, or if you need to contact us for any reason, you can reach us at: support@getdigby.com (for customer service inquiries) or legal@getdigby.com (for legal notices). You can also write to us at JDCGL Ltd’s registered business address in the United Kingdom (see our website for the current address).
Thank you for reading these Terms & Conditions. By using GetDigby, you are agreeing to these terms, and we are committed to providing you with a valuable and compliant data service. We encourage you to contact us if you have any questions or need any clarifications regarding these Terms.
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